Our Digital Touch points
Electronic interactions that takes place between a brand and its consumers along the buying journey from first discovery to follow-up after a sale.
- Awareness
- Discovery
- Engagement
- Active Client
- Successful Client
- Refer
Step 1: Take on a client’s (or prospects) point of view.
Step 2: Listen all your customer touch points
Step 3: What does the customer want to do?
Step 4: What experience do you want to create?
Step 5: How can you enhance the customer experience?
Modern Customer Journey
Awareness
- Social, Search Advertising
- Email, Text Marketing
- Loyality Programs
- Youtube/Video Ads
- Other Mediums
Findablity
- Organic Search
- PPC
- Maps
- Directories
- Apps
- Near Me
- GPS
Research
- Blogs and Articles
- Reviews
- Social Media
- Word of Mouth
Purchase
- Online Booking
- Website
- Purchase via App
- Instore Purchase
- Sales Person
- Marketing Materials
Experience
- Post Purchase
- Expectations vs Reality
- Social Post
- Write a Review
- Blog
- Word of Mouth
Online Decision Making Moment (ZMOT)
- Zero Moment Of Truth is called as ZMOT.
- Use search to uncover and understand the moments that matter.
- Be present in the moments that matter.
- Having something interesting, relevant and/or engaging to say.
- Measure the impact.
Our Services
Whatever package you choose from us we implement along with the various strategy analysis with customer retention measure with DISCIPLINE.
We Work with










Thank you so much for your business. We are honored to have clients like you.